Frequently Asked Questions
Everything you need to know about our footwear and services.
What is the typical shipping time for an order?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply use our online portal to generate a prepaid return label for an exchange or full refund.
How do I know which size will fit me best?
Our boots generally run true to size. We recommend checking our detailed Size Guide located on each product page, which includes foot measurement instructions in inches and centimeters.
Are your boots made from genuine leather?
Yes, all Steel Toes products are crafted from premium, full-grain leather or high-quality vegan alternatives as specified in the individual product descriptions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Do you offer a warranty on your footwear?
We stand by our craftsmanship. Every pair of Steel Toes comes with a 6-month limited warranty covering manufacturing defects in materials or workmanship.